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Customer Survey

Thank you for supporting LIZ LISA brand.
In order to make our brand even better for our customers, we have opened a survey about our products and online store.

We would appreciate your cooperation so that we can make the most of your requests for the future development of the brand.
GO TO SURVEY ▶

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RECOMMENDATIONS

INFORMATION

New payment methods available Additionally to PayPal, AliPay+, WeChatPay and China UnionPay are now available!

Concerning the shipping of your itemsFor the shipping of your items you can choose between DHL, FedEx and EMS services.

Depending on your country or zone, some shipping services may not be available.
Concerning the shipping fees, they are calculated considering the weight and the size of your ordered items and the packing material.

*We can send your items to you at a lower cost than the delivery method you selected when you made your purchase.
If you do not wish to change from the selected shipping service, please indicate so in the "Inquiry" box.

Once the fees are fixed, you will receive an email in order to pay for your order.
We will ship your package as soon as we can confirm your payment.

*Please note that your items are kept only after we have received your payment.
Some of the items may be out of stock before your payment.

*Please enter your shipping name and address in English.

*Customs duty and other taxes may be levied when the shipment reaches your country.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country.
Please contact the customs office in your country for further details.

We appreciate your understanding with this.