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[Important Notice] Update on International Shipping


2022/03/12

Dear Customers,

Thank you for always ordering from - LIZ LISA official store - Tokyo Kawaii Life Overseas.

From March 8th, Japan Post has unfortunately suspended international mail service to a part of European Countries due to the uncertain situation in Ukraine.
https://www.post.japanpost.jp/int/information/2022/0308_01_en.html

Concerning those countries, we have switched to DHL in order to be able to ship your items.

Please kindly be aware of below before ordering:
- The Change in Shipping fee / Order procedure.
When shipping with DHL, it is not possible to pay at the time of your order.
When receiving your order, we shall check the order content and DHL shipping fee according to your postal address.
You will then receive an email including your order total amount (items + shipping fee) and you will be able to process your payment.

- Custom fees. It is the customer's responsibility to carry out the procedures or pay for any fees incurred.
Please kindly note that Tokyo Kawaii Life is not associated with or related to customs authorities, nor responsible for any customs fees charged.
For details regarding customs duties for items purchased, please contact your local customs office for more information.

We apologize for the inconvenience but we appreciate your understanding with this.

Kind regards,

Tokyo Kawaii Life Team